E-WARRANTY REGISTRATION

    WHAT IS COVERED

    SG-Gree provides 2 types of warranty for Residential and Commercial air conditioners.

    Residential Aircon:

    • 3 years standard warranty
      • First year of standard warranty under Agent. Costs of all parts and labour included. 
      • Second and third year of standard warranty on parts only. Costs of refrigerant, labour and repair will be chargeable.
    • 6 years compressor warranty
      • Applicable to the compressor only.
      • Costs of parts, refrigerant and labour will be chargeable.

    Commercial Aircon:

    • 1.5 years standard warranty
      • 1.5 years standard warranty under Agent. Costs of all parts and labour included.
    • 6 years compressor warranty
      • Applicable to the compressor only.
      • Costs of parts, refrigerant and labour will be chargeable.

    TERMS & CONDITIONS

    1. The warranty registration must be completed online after installation.
    2. The standard warranty does not cover installation works installed at the premises, charging of refrigerant due to refrigerant pipe gas leakage, and other components within the refrigeration circuit.
    3. The compressor warranty does not cover labour, transportation, and miscellaneous charges. Only the compressor part will be exempted within the warranty period.
    4. The warranty shall be void if any unauthorised repair, alteration, or modification is carried out on the unit, routine maintenance servicing where necessary was not carried out, damage caused by natural calamities, equipment connected to other make or brand, relocation of equipment from the installed premises, exporting the equipment out of Singapore.
    5. Warranty terms and conditions may be amended from time to time by SG-Gree Pte Ltd without prior notice.
    6. The warranty is valid only in Singapore.